WELCOME TO THE GARDEN COTTAGE!

We are so happy to welcome you to Rosemary Hill! We hope you will enjoy your stay with us. Below please find some helpful information for your visit.

COMPLIMENTARY

As a courtesy, we have provided complimentary welcome treats – fresh seasonal fruit, bottled water, dried fruits and nuts, rusks, cookies, milk, coffee and tea.

You are welcome to enjoy these, however, as this is a self-catering unit, we do not replenish it during your stay.

You are welcome to use the following products but we kindly ask that you leave them behind: shower gel, shampoo, conditioner, sanitizer, body lotion, tissues, insect repellent and room spray. Most of these products are available for sale in the Farm Shop located at the main entrance.

WIFI

We offer WIFI as a complimentary service. Kindly note that this is a best effort service.

The internet is set up to support the following: banking, emails, social media.

Please note that we are in the hands of our internet service provider and although we have very acceptable uptime we cannot promise or guarantee internet availability.

Password: FarmLiving!@

GENERAL CONDUCT

Please respect other guests and restrict smoking to outdoor areas. Ashtrays are provided on the patio.

Please respect your neighbours by not playing loud music after 22h00.

PARKING

Please park in designated areas and refrain from blocking the road. Please do not park on grass lawns.

ARRIVAL & DEPARTURE

Check in time is at 14h00 or earlier with prior arrangement
(additional charges will apply).

We kindly ask that the room is vacated by 10h00 or later with prior arrangement,
(additional charges will apply).

Please hand in your room keys at the Rosemary Hill Coffee Shop upon departure.

Remember to kindly disclose any breakages ASAP.

WHISTLING KETTLE

Only pour the required quantity of water into the kettle. The kettle will start whistling once it has reached boiling point. Switch off the gas and then flip back the whistle at the end of the spout, before pouring the water into your cup.

IRON

The iron is in the bedroom cupboard and the ironing board is behind the fridge.

POOL

There is a swimming pool and self-catering bar available for use by all guests, situated at The Village.

Please refer to the map for directions on how to get to the pool.

We reserve the right to ask you to leave if pool rules are not adhered to.

Please refrain from using our white towels at the pool. Please use the pool towels provided.

Keys to the pool toilets are kept in the key box. You can unlock the key box with code 5796. Please return the keys to the key box when vacating the area. We ask that you leave the area as you found it.

No noise or loud music after 22h00! Please be considerate towards our residents and neighbours.

GYM

The gym is complimentary to guests aged 16 and older. It has free-weights, a circuit machine and functional fitness apparatus.

To gain access through the door, touch the panel to activate it, then enter the code: 202120* to open the door.

Please close the door when you leave.

TAKING A SHOWER OR BATH

Our water comes from boreholes – there may be an inconsistency in water pressure at times. Please use water sparingly.

WASTE WATER SYSTEM

We make use of french drains on the farm. They are designed to handle water, human waste and tissue paper only.

Please do not flush the following down the toilet, basins or kitchen sink:
Cigarette butts, paper towels, sanitary pads or tampons, condoms, disposable diapers, anything plastic or similar non-biodegradables.

Avoid washing food scraps, coffee grinds and other food items down the drain.

MEDICAL EMERGENCIES

For First Aid during business hours, please call the Duty Manager on +27 83 235 6857

Your closest Hospital is Life Wilgers Hospital, approx. 15 min away.
Take the N4 towards Pretoria, take the Simon Vermooten off-ramp
and follow the signs.

For an ambulance, call Netcare +27 82 911 or Life Med +27 861 086 911

SECURITY

For your peace of mind, we have 24-hour security patrolling the estate.

The guards are dressed in uniform – some of them drive around in a branded bakkie, others are on foot.

They carry a torch and a two-way radio.

BREAKFAST

Guests staying over on the farm can enjoy a complimentary breakfast!

Breakfast is served from 07h30 – 09h30 to allow you to return to your room to pack up and check out by 10am.

Please note that The Greenhouse Café is closed from Monday to Thursday.

Rosemary Hill’s Coffee Shop is open 7 days a week.

GAS STOVE

Push and turn the knob which will create a spark that will turn into a flame that you can regulate. Please remember to turn the gas off after using.

BRAAI AREA

There is a built-in braai and private patio outside. Please make sure to totally extinguish fire/coals/wood when you call it a night, as we are in a forested area. Please don’t make fires in any other places.

MAKING A FIRE

You will need:

  • Matches\Lighter
  • A firelighter or two
  • Kindling and sticks
  • Dry firewood

These have all been provided for you.

Step 1:

Create a 4-story, log cabin-style structure in the fireplace/braai/firepit with the dry firewood provided. Use the larger pieces of wood at the bottom.

Step 2:

Add kindle and firelighters to the inside of the structure.

Step 3:

Use split logs and sticks to build a teepee structure over the kindling and firelighters.

Step 4:

Light the kindling and firelighters, add wood as necessary to maintain your fire.

Please only make fires in designated areas and make sure to extinguish outdoor fires properly after you are done.

WINTER

Heaters are provided and electric blankets are fitted in Winter.

SUMMER

The Garden Cottage has a standing fan for warmer days.

You will find electric mosquito repellent units already plugged in. Please keep windows and doors closed to ensure the mosquito repellent works effectively.

POWER FAILURES

In the event of a general power failure, please be patient. We have a generator that starts up in 20 to 30 seconds. If you find that the power has been off for more than 5 minutes, please let us know and we will attend to the matter.

WILDLIFE

Be aware that we have resident Bush Babies who love to pick the insects from the windows. We also have Vervet Monkeys in the area, they are not a bother, but please don’t get a fright if they come and play on the roof.

Please don’t feed the monkeys, or leave any food unattended as this will encourage bad behaviour.

Please close all windows and doors when leaving your unit.

FOR ASSISTANCE DURING YOUR STAY

If you have any questions, requests or maintenance issues, please feel free to contact the Manager on duty:
+27 83 235 6857 or alternatively, +27 73 397 4661

In the case of poor reception on the farm, please send a WhatsApp message.

If you have any feedback or suggestions, please e-mail us on: farmstays@rosemaryhill.co.za

Facebook: farmstaysatrosemaryhill
Instagram: @farmstays_at_rosemary_hill

You are welcome to leave a review on Trip Advisor under Rosemary Hill Accommodation.

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